- About Us
Each component of an Aquafine system has been designed and developed through extensive research and development to be part of an overall system that operates safely and efficiently over its entire lifetime.
Lifetime Disinfection Performance Guarantee
This encompasses both reactor performance and individual part performance. As long as Genuine Aquafine UV replacement parts are used, the guarantee remains with the life of the product.
Tested Lamp and Ballast Technology
The lamp and ballast technology have been tested and validated through proper research and development to ensure the reliability and performance is guaranteed. Applying a competitor lamp which is deemed equivalent without proper testing and validation exposes a large risk in equipment performance.
Technical Service Support
Aquafine provides over-the-phone assistance from our Technical Assistance Center (TAC) in Valencia, California. Aquafine Service Technicians staff our call center Monday to Friday, 8:00 am to 5:00 pm (UTC). All Service Technicians within the Call Center have field experience and are thoroughly trained to provide installation support, start-up assistance, and equipment troubleshooting.
Phone: 661-257-4770 | Toll Free: 800-423-3015 (USA & Canada)
Phone: 49 (4121) 57806-13 (European Office)
Please note: Use of non-compliant parts on your Aquafine equipment voids all system certifications, warranties and validations. Equipment that is out of compliance can not only expose you to legal risk, but jeopardize the performance of your system.
There are risks associated with knockoff lamps including:
UV Lamp FAQs
UV Lamps are one of the most critical components affecting the performance of your UV system. Here are the top frequently asked questions.