If it’s not a Genuine Aquafine part, it shouldn’t be part of your Aquafine system. 

Each component of an Aquafine system has been designed and developed through extensive research and development to be part of an overall system that operates safely and efficiently over its entire lifetime.

Benefits That Come With Genuine Aquafine UV Parts

Lifetime Disinfection Performance Guarantee 
This encompasses both reactor performance and individual part performance. As long as Genuine Aquafine UV replacement parts are used, the guarantee remains with the life of the product.

Tested Lamp and Ballast Technology 
The lamp and ballast technology have been tested and validated through proper research and development to ensure the reliability and performance is guaranteed. Applying a competitor lamp which is deemed equivalent without proper testing and validation exposes a large risk in equipment performance.

Technical Service Support 
Aquafine provides over-the-phone assistance from our Technical Assistance Center (TAC) in Valencia, California. Aquafine Service Technicians staff our call center Monday to Friday, 8:00 am to 5:00 pm (UTC). All Service Technicians within the Call Center have field experience and are thoroughly trained to provide installation support, start-up assistance, and equipment troubleshooting.

Phone: 661-257-4770 | Toll Free: 800-423-3015 (USA & Canada)
Phone: 49 (4121) 57806-13 (European Office)

Please note: Use of non-compliant parts on your Aquafine equipment voids all system certifications, warranties and validations. Equipment that is out of compliance can not only expose you to legal risk, but jeopardize the performance of your system.

Genuine Aquafine Lamps vs. Knockoff Lamps 

There are risks associated with knockoff lamps including:

• Permit Compliance Issues. Using knockoff lamps could result in low UV lamp output and insufficient UV intensity as well as high bacteria counts.
• Increased Labor Costs. Having to replace premature lamp and/or ballast failures, damaged connectors, cables and other parts costs time and money.
• Safety Concerns. Using knockoff lamps create the potential for fire, shock and equipments damage and could lead to a loss of electrical and safety certifications, including UL, CSA and CE. 

UV Lamp FAQs
UV Lamps are one of the most critical components affecting the performance of your UV system. Here are the top frequently asked questions.

Additional Reading

• Total Cost Savings of Genuine Aquafine Lamps [pdf: 117 KB] 
  Learn more about how much non-genuine lamps really cost.
  
  
• Knockoff Lamp vs. Genuine Aquafine Lamps Resource Guide [pdf: 130 KB] 
  Learn about the risks associated with replacing genuine aquafine lamps with knockoff lamps.
  
  
• Genuine Aquafine Replacement Lamps [pdf: 320 KB] 
  This report details a lamp aging evaluation study between Competitor UV lamps and Genuine Aquafine UV lamps.

• Colorguard Lamp Marketing Brief [pdf: 150 KB] 
  Find product numbers and learn about the advantages offered by Aquafine's Colourguard UV lamps.

Spanish PDFs

• Genuine Aquafine Replacement Lamps SPANISH [pdf: 454 KB]
  
• Download the Colorguard Lamp Marketing Brief SPANISH [pdf: 447 KB]
  
• Total Cost Savings of Genuine Aquafine Lamps SPANISH [pdf: 117 KB]